{"id":18699,"date":"2020-07-07T16:35:13","date_gmt":"2020-07-07T16:35:13","guid":{"rendered":"http:\/\/inthenet.net\/?page_id=18699"},"modified":"2026-10-10T05:08:35","modified_gmt":"2026-10-10T05:08:35","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/inthenet.net\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p><strong>Effective date:<\/strong> October 9, 2026<\/p>\n\n\n\n<p>inthenet.net, inc. (&#8220;inthenet.net,&#8221; &#8220;we,&#8221; &#8220;us&#8221;) provides on-site and remote IT support to homes and businesses in the South Puget Sound area. This policy explains what information we collect through our website (https:\/\/inthenet.net) and while providing services, how we use it, and the choices you have.<\/p>\n\n\n\n<p><strong>The short version:<\/strong> we collect only what we need to help you, we never sell your information, and we treat anything we see on your computers and networks as confidential.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information we collect<\/h3>\n\n\n\n<p><strong>Information you give us.<\/strong> When you call, email, fill out our contact form or become a client, we collect your name, phone number, email address, service address, business name, and a description of the problem you need help with. Messages sent through the contact form are emailed to us and stored on our website so we can follow up. For billing, we keep invoices and payment records. We do not store full credit card numbers; card payments are handled by our payment processor.<\/p>\n\n\n\n<p><strong>Information on your devices and systems.<\/strong> To fix a problem, our technicians may need to access your computers, phones, servers, network equipment, email accounts or cloud services. We may see files, emails or other data stored there. We access only what is needed to do the work you requested, and we do not copy, keep or review your personal content beyond that.<\/p>\n\n\n\n<p><strong>Passwords and access credentials.<\/strong> If you give us passwords so we can service your systems, we store them in an encrypted password manager, use them only for your work, and delete them when you ask or when our service relationship ends. We recommend you change any password you shared once the work is complete.<\/p>\n\n\n\n<p><strong>Backup data.<\/strong> If you use our off-site backup service, copies of your data are stored encrypted on secure systems owned and operated by inthenet.net. We do not open or review backed-up data except to restore it at your request or to verify that backups are working.<\/p>\n\n\n\n<p><strong>Website information.<\/strong> Like most websites, our web server automatically records basic technical information such as your IP address, browser type and the pages you visit. We do not use analytics or tracking services. If you leave a comment on a blog post, we collect the name, email and comment you submit, along with your IP address for spam filtering.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How we use information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To respond to your questions and schedule service<\/li>\n\n\n<li>To diagnose, repair and maintain your systems<\/li>\n\n\n<li>To send invoices and keep business and tax records<\/li>\n\n\n<li>To contact you about your service, such as appointment reminders or security alerts that affect you<\/li>\n\n\n<li>To keep our website secure and working properly<\/li>\n<\/ul>\n\n\n\n<p>We do not send marketing emails unless you ask to receive them, and we do not sell, rent or trade your personal information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When we share information<\/h3>\n\n\n\n<p>We share information only when needed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service providers<\/strong> that help us run the business, such as our payment processor, accounting software, email provider, and remote-support software. They may use your information only to provide their service to us.<\/li>\n\n\n<li><strong>Vendors acting for you,<\/strong> such as a hardware manufacturer or internet provider, when we open a warranty claim or support ticket on your behalf.<\/li>\n\n\n<li><strong>Legal requirements,<\/strong> when required by law, subpoena or court order, or to protect the safety of any person.<\/li>\n\n\n<li><strong>Business transfer,<\/strong> if inthenet.net is sold or merged, in which case this policy continues to apply to your information.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Remote support sessions<\/h3>\n\n\n\n<p>Remote sessions start only with your permission. You can see what our technician is doing and end the session at any time. We do not install permanent remote access software without your agreement, and we will remove it at your request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cookies<\/h3>\n\n\n\n<p>Our website uses a small number of cookies needed for it to work, such as remembering your details if you choose to when leaving a comment. We do not use advertising or tracking cookies. You can block or delete cookies in your browser settings; the site will still work.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How long we keep information<\/h3>\n\n\n\n<p>We keep client contact and billing records for as long as you are a client and for up to seven years afterward to meet tax and accounting requirements. We delete stored passwords when our service relationship ends. Backup data is deleted within 30 days after backup service is cancelled, unless you ask us to return it first. Website comments remain until you ask us to remove them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How we protect information<\/h3>\n\n\n\n<p>We use encrypted password storage, multi-factor authentication on our business accounts, encrypted backups, and up-to-date security software. No system is perfectly secure, but we hold ourselves to the same standards we recommend to our clients. If we learn of a security breach affecting your personal information, we will notify you as required by Washington law (RCW 19.255.010).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your choices and rights<\/h3>\n\n\n\n<p>You can ask us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tell you what personal information we hold about you<\/li>\n\n\n<li>Correct information that is wrong<\/li>\n\n\n<li>Delete your information, unless we must keep it for legal or tax reasons<\/li>\n\n\n<li>Stop contacting you about anything other than active service<\/li>\n<\/ul>\n\n\n\n<p>To make a request, email &#115;&#x65;r&#118;&#x69;c&#x65;&#x73;&#64;&#x69;n&#116;&#x68;e&#110;&#x65;&#116;&#x2e;n&#101;&#x74; or call 1 (360) 789-7070.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Children<\/h3>\n\n\n\n<p>Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Links to other sites<\/h3>\n\n\n\n<p>Our website may link to other sites. We are not responsible for their privacy practices, so please review their policies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Changes to this policy<\/h3>\n\n\n\n<p>We may update this policy from time to time. The effective date at the top shows when it was last changed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact us<\/h3>\n\n\n\n<p>Questions about this policy? Contact inthenet.net, inc. by phone at 1 (360) 789-7070 or by email at s&#101;&#114;&#x76;&#x69;c&#101;&#115;&#x40;&#x69;&#x6e;t&#104;&#101;&#x6e;&#x65;t&#46;&#110;&#x65;&#x74;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective date: October 9, 2026 inthenet.net, inc. (&#8220;inthenet.net,&#8221; &#8220;we,&#8221; &#8220;us&#8221;) provides on-site and remote IT support to homes and businesses in the South Puget Sound area. This policy explains what information we collect through our website (https:\/\/inthenet.net) and while providing services, how we use it, and the choices you have. The short version: &#8230; <a title=\"Privacy Policy\" class=\"read-more\" href=\"https:\/\/inthenet.net\/index.php\/privacy-policy-2\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18699","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/pages\/18699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/comments?post=18699"}],"version-history":[{"count":4,"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/pages\/18699\/revisions"}],"predecessor-version":[{"id":18898,"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/pages\/18699\/revisions\/18898"}],"wp:attachment":[{"href":"https:\/\/inthenet.net\/index.php\/wp-json\/wp\/v2\/media?parent=18699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}